FAQs
Frequently Asked Questions
Find answers to common questions about Relworx services, support, payments, and solutions.
How secure is Relworx?
Relworx uses secure encryption and authentication systems to protect transactions, data, and API communications between businesses and customers.
Does Relworx provide developer tools?
Yes. It provides a well-documented API that developers can use to integrate payments into websites, apps, and systems.
What is Relworx?
Relworx is a fintech company that provides payment solutions and digital tools that help businesses accept and manage payments across mobile money, cards, and bank systems.
Where is Relworx based?
Relworx is based in Kampala, Uganda and operates across East Africa.
What is Relpay?
Relpay is a Relworx product that allows users and businesses to send money, make bulk transfers, pay bills, and manage payments from a single platform.
Does Relworx offer customer support?
Yes. Relworx provides support to help with onboarding, integration, and resolving any payment or system issues.
Is Relworx only for big companies?
No. It supports both small businesses and large enterprises, including startups, NGOs, and developers.
Can I accept payments on my website with Relworx?
Yes. Relworx provides a payment API and plugins that allow websites and online businesses to accept mobile money and card payments.
Can I track transactions in real time?
Yes. The Relworx dashboard provides real-time tracking, reporting, and transaction history for better financial visibility.
What services does Relworx offer?
Relworx offers payment APIs, mobile money integration, bulk payment systems, digital wallets, and custom software solutions for businesses.